#212: Optimizing the Healthcare Customer Experience with John Nash at Redpoint
Today we\u2019re going to talk about the healthcare customer experience and how customers are shifting their preferences to want better digital experiences. This means that healthcare providers need to keep up with these demands while providing better and more personalized experiences across channels that include both online and offline ones. To help me discuss this topic, I\u2019d like to welcome John Nash, Chief Marketing and Strategy Officer at Redpoint, a CX software provider.\nLearn more about your ad choices. Visit megaphone.fm/adchoices