#164: Stories and the Customer Experience with Gabrielle Dolan
Today we\u2019re going to talk about the power of customer and employee stories to create great customer experiences. To help me discuss this topic, I\u2019d like to welcome Gabrielle Dolan, Speaker, Founder Jargon Free Fridays, and author of the book Magnetic Stories.\n Learn more about your ad choices. Visit megaphone.fm/adchoices