BROADCASTS.com

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\nReduce Driver Turnover to 25%.
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\nIt\u2019s a bit wild, extremely important, and our main goal at
\nNussbaum. And that makes it our Wildly Important Goal (WIG). Each departmental
\nteam at Nussbaum has its own tasks to complete to make it happen.
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\nListen in as Jeni Wettstein and Michaela Mogged explain the accounting team\u2019s actions and Brian Cannon gets serious (except for a few a lot of jokes) about the Load Planners goals.
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\nAccounting WIG
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\nWe say farewell to Jeni as she leaves Nussbaum and prepares for
\nmarried life. She\u2019s passing the baton off to Michaela to lead the Accounting
\nteam. They talk money \u2013 the frustrations of incorrect driver settlements and
\nhow they\u2019re working proactively to ensure correct settlements. Did you know you
\ncan review your settlement for errors before your pay hits the bank?
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\nLoad Planner WIG
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\nOf course, there are jokes \u2013 it\u2019s a conversation with Brian!
\nBut, he gets serious and tackles tough questions about what happens in
\noperations. Like why you may wait too long for your next load and how they\u2019re
\nworking on mitigating home time misses. Sit behind the keyboard of a load
\nplanner and see how they produce the routes to get you the miles.
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\nQuotes
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\n\u201cHey Brian, what\u2019s your WIG?\u201d
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\n* \u201cWell, I\u2019ve got a few of them. I\u2019ve got a little
\nblonde bob I wear sometimes. And on the weekends, I want to let my hair down,
\nI\u2019ve got a longer wig with some curls at the top\u2026\u201d
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\n\u201cDid you know that on I-39 a wig truck tipped over? They
\ndon\u2019t even know what happened! But authorities are still combing the area.\u201d
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\n\u201cIf I can get a guy home for 45 hours or 50 hours and still
\nmake the next load, that\u2019s what we want to do.\u201d
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\n\u201cI always tell the drivers, \u2018You\u2019re the one that keeps the
\nlights on in here. You pay the bills and put food on our table.\u201d
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\n\u201cYou have to have patience because it\u2019s a waiting game for
\nus and we can\u2019t always plan ahead. A lot of times, planning ahead will cause a
\nlot of extra work [with variables happening in the mean time].\u201d
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\nLinks
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\n* Episode 18 – The Wildly Important Gap: Les Kaschner
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