Beyond performative diversity | Rosalind G. Brewer

Published: Dec. 21, 2020, 5 a.m.

This year we\u2019ve heard a lot of companies step up\u2014or at least, say they\u2019re stepping up\u2014and making diversity a priority. But what does it mean to truly build an inclusive workplace?

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In this interview from TED@BCG, Starbucks COO Rosalind G. Brewer lays out how to bring change to companies from the grassroots, by focusing not on metrics, but relationships. In a candid conversation, she shares Starbucks\u2019 missteps over the years and how they addressed their own failings. The lessons aren\u2019t just for the office, but for our own communities and families.