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In this week's episode, we welcome Daniel Bakh, Co-Founder & CEO at Fullview, and learn about his passion to help humanizse SaaS companies so they can deliver amazing customer experiences.
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\nDaniel understands how frustrating it is to wrap one\u2019s head around customer issues. So he built Fullview, a platform that supercharges the process of recognizing customers' problems, boosting productivity and enabling a smooth experience for the end user.\xa0
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\nAt Fullview, Daniel\u2019s mission is to ensure every modern SaaS company can easily deliver stronger technical support at scale. Personalization is key in creating a successful customer experience, and few people can tell you this better than Daniel.
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\n\u201cEveryone knows that entrepreneurship is kind of a rollercoaster ride,\u201d he explains. \u201d I quickly realised that, despite all the highs, there's also plenty of lows.\u201d\xa0
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\nWe go on to discuss the success of Fullview and the problems he and his team overcame.\xa0
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\nWe hit some interesting common ground as the conversation steers into co-founder territory. Finding a balance with your co-founder, Daniel states, can be \u201calmost like a marriage; you have to be supportive partners of one another in a business context.\u201d
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\nFurther down the episode, we find out how Daniel\u2019s work has contributed to the Tech for Good space. We also discover what\u2019s been a game-changing tech product in his life.
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• To find out more about Fullview: https://www.fullview.io/solutions/customer-support\n
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• Fullview\u2019s latest product release: https://www.fullview.io/products/replays\n
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