Lost Inbound Calls Cost You Dearly
I loved the product \u2013 wanted to talk to the vendor about it \u2013 but no one answered the phone when I called.
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Filled out the form \u2013 never got a call \u2013 even tried to call them myself \u2013 no answer.
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Tried to call them, didn\u2019t have a name \u2013 got into a mailbox software product that would not listen.
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Frustrated callers equal lost customers.
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We do so much work on our cell phones and email and text that often we forget that the listing for our company, the website, and many other sources is our office phone number.\xa0 If no one picks it up or it doesn\u2019t work right \u2013 your call is never answered and you lose.
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People don\u2019t keep trying to call \xa0- they move on to NEXT!
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Recently, I was trying to call an organization I am a member of \u2013 I didn\u2019t have a name of who could help me with my issue; thus \u2013 I could not even get past the phone system.\xa0 I was and am still an unhappy camper.
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Three keys you need to check on your connections to make sure you are not losing business.