The Secret to Customer Success with Danielle Zimmerman
Everybody wants to be customer-centric, but what does it actually take to operationalize that aspiration? On our inaugural episode of Talking Too Loud, Savage and Sylvie sit down with Wistia\u2019s VP of Customer Success, Danielle Zimmerman, to unpack the wild world of customer success. Part product education, part relationship building, part cross-functional work, and part proactive outreach, the real secret to customer success is everyone at the company has got to be a part of it.