When it comes to businesses and brands, marketing strategist Sonia Thompson believes their obligation to customers is threefold: make them feel seen, valued, and understood. Sounds simple, but for many companies, that kind of intentionality is an afterthought. On the latest episode of Talking Too Loud, learn why inclusive marketing matters, how it\u2019s shaping customer-led growth, and what it looks like when it\u2019s actually done right.