Building a Purpose-Driven Business with Nick Francis

Published: Sept. 15, 2020, 6 a.m.

CEO and co-founder of Help Scout, Nick Francis, joins the show to share his experience building a fully remote-friendly culture at this customer service software company. In this episode, Chris and Nick talk about creating genuine connections in the workplace and how Nick strives to help the next generation of entrepreneurs build purpose-driven businesses. Plus, he gives us a deep dive into the concept for Help Scout\u2019s new original video series, Against the Grain.