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In episode #12, David Sakamoto shares a framework to build and scale high-performing teams, as well as best practices to onboard new team members at rapidly growing companies.
\\nWe also talk about the importance of monthly career conversations, and why leaders should be the last ones to voice their opinion during team meetings.
\\nDavid has over 20 years of experience building and scaling customer success teams.
\\nHe is the VP of Customer Success at Gitlab \\u2013 the world\\u2019s largest all-remote company, which is currently valued at 2.75 billion dollars.
\\nPreviously, he was Head of Customer Success for the Americas at Cisco and the Vice President of Services and Customer Success at EVault.
\\nRecently, David won an award for being one of the top 150 Global Customer Experience Thought Leaders and Influencers of 2020.
\\nTune in to hear all about David\\u2019s leadership journey and the lessons learned along the way!
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