Being an Unflappable Leader: Why Human-Centered Management Leads to Better Performance (with Karen Hebert-Maccaro General Manager, Education at Morning Brew)
True or false: leaders must remain calm and cool under every circumstance.
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\nFact: managers shouldn\u2019t always appear stoic or unflappable.
On episode 99, Karen Hebert-Maccaro, General Manager of Education at Morning Brew, shares why extreme unflappability is not necessarily a good thing.
\nKaren also shares the metrics managers should focus on and how it impacts their image of success.
\nLastly, we dive into her four-step delegating framework to ensure effective task management.
\nTune in to hear all about Karen\u2019s leadership journey and the lessons learned along the way!