Are You Being the Bottleneck or Building the Bridge? Lessons on Cross-Functional Leadership (with Sabrina Leblanc, VP of Customer Success at SurveyMonkey)
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\\U0001f449 Check out the episode resources here: https://fellow.app/supermanagers/sabrina-leblanc-surveymonkey-are-you-being-the-bottleneck-or-building-the-bridge-lessons-on-cross-functional-leadership
\\nHow would you rate your organization\'s cross-functional communication?
\\nAlignment at the leadership level and being aligned on the goals and incentives that you\'re driving towards is where it all begins.
\\nSabrina dives into how to approach friction between two cross-functional departments, why healthy conflict should be encouraged, and how to promote a growth mindset at work.
\\nSabrina is an expert in cross-functional communication and teamwork. She gives actionable strategies to improve cross-functional collaboration within an organization, utilizing a growth mindset to achieve organizational and team goals.
\\nSabrina Leblanc is the VP of Customer Success at SurveyMonkey where she\\u2019s been an employee in various roles since 2014. As VP of Customer Success, she successfully orchestrates cross-functional initiatives to accelerate customer adoption, drive renewals, and unlock expansion revenue within SurveyMonkey. She also has over a decade of experience spanning finance, business development, sales, and customer success.
\\nIn episode #161, Sabrina shares her experiences with mentors, leading DEI initiatives, how to listen to your team, and leading during rapidly changing times.
\\nTune in to hear all about Sabrina\\u2019s leadership journey and the lessons learned along the way!
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\\nLike this episode? Be sure to leave a \\u2b50\\ufe0f\\u2b50\\ufe0f\\u2b50\\ufe0f\\u2b50\\ufe0f\\u2b50\\ufe0f review and share the podcast with your colleagues.
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\\nTIME-STAMPED SHOW NOTES:
\\n[06:00] Trying to solve it yourself backfires
\\n[12:00] Improving communication between teams
\\n[19:30] The value of mentorship
\\n[26:10] How to find mentors
\\n[32:30] Building a growth mindset culture
\\n[38:48] How to lead in rapidly changing times
\\n[45:50] Trusting your instincts
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\\nRESOURCES MENTIONED IN THIS EPISODE:
\\nConnect with Sabrina on LinkedIn
\\nListen to Michael Watkins on Supermanagers
\\nListen to Kim Scott on Supermanagers
\\nListen to Alexandra Sutherland on Supermanagers\\xa0
\\nRead The Effective Executive by Peter Drucker
\\nRead The First 90 Days by Michael Watkins
\\nRead Radical Candor by Kim Scott
\\nSubscribe to the Supermanagers TLDR newsletter
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