Communication Disaster
Communication breakdown is costing you millions
In this episode of the Successful Life Podcast, I will discuss communication's importance\xa0in business. We discuss poor communication with your CCRs and service techs and how they cost you millions of dollars annually. You'll learn how I secret shop my customers and\xa0 how communication can increase or decrease your business's revenue by 20-30% a year.\xa0
Roy H. Williams, the wizard of Ads, was interviewed on\xa0 "To the point- home services podcast" with Chis Yano, CEO at RYNO Strategic Solutions. was so good this week! Roy and Chris discuss the cost of mass media, SEO, and Diamonds. \xa0Roy H. Williams is the owner and creative director of Wizard Academy, an
advertising agency in Austin, Texas. He is also the author of several books on
marketing and advertising, including "The Wizard of Ads" and "Secret Formulas of
the Wizard of Ads."
It's no secret that communication is key to success in any business. But for HVAC and plumbing companies, communication is crucial. That's because poor communication can cost these companies big time \u2013 in terms of both money and customer satisfaction.
Consider this: A recent study by the home services review website Angie's List found that communication problems are the number one reason customers are dissatisfied with their home service providers. In fact, 70% of survey respondents said they were unhappy with the way their provider communicated with them. And nearly half (45%) said they would never use that company again because of communication problems.
https://www.amazon.com/Simple-Steps-Sell-More-Stereotypes-ebook/dp/B0BRNSFYG6/ref=sr_1_1?crid=1OSB7HX6FQMHS&keywords=corey+berrier&qid=1674232549&sprefix=%2Caps%2C93&sr=8-1
https://www.amazon.com/Dark-Side-AI-Sales-Frankenstein-ebook/dp/B0BX6G5THP/ref=sr_1_3?crid=16J189ZUCE8K6&keywords=corey+berrier&qid=1678457765&sprefix=corey+berrier%2Caps%2C111&sr=8-3
https://www.youtube.com/channel/UCrPl4lUyKV7hZxoTksQDsyg
https://www.facebook.com/corey.berrier
https://www.linkedin.com/in/coreysalescoach/