Whats Missing From Zoom Reminds Us What It Means to Be Human
Over the last month billions of people have been unwilling participants in the largest unintentional social experiment ever run \u2013 testing how video conferencing replaced face-to-face communication.\n\nWhile we\u2019ve discovered that in many cases it can, more importantly we\u2019ve discovered that, regardless of bandwidth and video resolution, these apps are missing the cues humans use when they communicate. While we might be spending the same amount of time in meetings, we\u2019re finding we\u2019re less productive, social interactions are less satisfying and distance learning is less effective. And we\u2019re frustrated that we don\u2019t know why.\n\nHere\u2019s why video conferencing apps don\u2019t capture the complexity of human interaction.