How To Say No And Set Boundaries With Clients

Published: April 7, 2020, 2 p.m.

Learn how to say no, set boundaries, and the super secret ninja use of redirection to never even have to use the word no...while still getting the point of "No" across. In this episode of Skinfessional we talk about what it's like to set up boundaries, how you can talk to your client about your needs, and all the different ways to say no when dealing with "user" clients. This episode was pre-recorded before the pandemic and quarantine but we found it to be extra relevant now as many of us transition to new phases of business. Setting client expectation is key.

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EQUIPMENT NOTES:

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- Shot on a iphone 11 Pro

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ABOUT:

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Why make your own mistakes when you can learn from two solopreneurs on your journey to six figures? Skinfessional started from the idea that there needs to be more honesty about the real struggles, mistakes, and flat out failures that happen when you build a spa or salon business. 12-hour days? Non-existent self-care? Crazy barnacle clients? We\u2019ve been there and lived to tell the tale. Everyone wants an overnight success, but the reality is that being an entrepreneur boils down to lessons learned and being persistent AF. Real talk. Real stories. Real solutions to get estheticians, beauty professionals, and sole proprietors to six figures and beyond without burning out. We\u2019re pulling back the curtain and giving you an all-access pass to how this spa owner and wellness expert do it so you can too.

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Grab your journal and trusty mechanical pencil (because you want to take notes) and join Cybil Solyn and Alex Ellis as we confess all our Skinfessional secrets.

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