BROADCASTS.com

GUEST BIO\n\nKristin Saxton - A seasoned short-term rental host living in Texas while running her \u201cSecret Garden\u201d property in South Florida. She\u2019s a free-spirited, detail-oriented person who loves hospitality and providing her guests with a 5 star experience all while living out of state.\n\nHIGHLIGHTS OF THE EPISODE\n\n03:58 \xa0Kristin\u2019s background and how she got into the business\n\n10:56 \xa0How she found her co-host\n\n13:57 \xa0Her plans on getting more units and how she maintains her customer service\n\n15:12 \xa0Setting expectations and preventing problems in short term rentals\n\n19:09 \xa0How she overcame fear and how she became confident with her properties\n\n23:26 \xa0Why hire a separate cleaning team\n\n26:58 \xa0The biggest thing that she learned when she started short term rentals\n\n28:37 \xa0Her smart systems in her property and security features\n\n31:00 \xa0How many hours she spends to run her properties\n\n32:35 \xa0Her employees and co-hosts\n\n33:30 \xa0Canceled reservation experience and how to deal with it\n\n37:13 \xa0Her secret to creating a profitable short term rental business\n\nNOTABLE QUOTES (KEY LESSONS):\n\n\u201cIn truth, you have to learn to let go and learn to let people do things that the way they\u2019re gonna do them and not necessarily the way you would do them.\u201d - Kristin Saxton\n\nCONNECTING WITH THE GUEST\nEmail: secretgardenairbnb@gmail.com\n\nFacebook | Instagram\n\nLearn more about your ad choices. Visit megaphone.fm/adchoices