In this episode we talk about 3 major trends that are shaping the service design field in the winter of 2016 / 2017. These trends have emerged as patterns from the last 10 episodes of the show. \n\nThe trends that we'll be discussing in this trend report are:\n1. Artificial intelligent services\n2. Democratizing Service Design\n3. Doing the right thing\n\nWhat do you consider the most important trend? Join the discussion and share your thoughts in the comments below.\n\n----------------------------------------\n\nMORE EPISODES\nEnjoyed the show? Take a look at some of the other episodes \u279c @servicedesignshow\n\nOFFICIAL YOUTUBE CHANNEL\nEvery episode of the Service Design Show is also available as via the official YouTube channel \u279c youtube.com/servicedesignshow