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Does it matter? Can you be a good service design professional without any formal training or background?\n\nMany people I know just started doing service design without having a diploma or certificate. That's how I started in this field as well.\n\nMastering the craft on the job and figuring stuff out as they go along. They have, what I would call, practical wisdom.\n\nBut this lack of formal education sometimes causes unnecessary doubt and prevents you from doing your best work.\n\nSo should you get that service design degree after all? \n\nWell, Emily Winograd has had to answer this question for herself a few times. \n\nSo I've invited Emily on the Show to share her story and the lessons she learned along the way with you.\n\nIn this conversation you'll also hear about a simple framework. \n\nThis framework helps you to uncover blind spots and learn about the strengths of your team members.\n\nIf you ever had signs of imposter syndrome in your work make sure you listen to this episode as it offers some very helpful insights!\n\nI found Emily's story really encouraging for our field and hopefully you'll do as well.\n\n--- [ GUIDE ] -\u2014\n\n00:00 Welcome to the Show\n03:00 Who is Emily\n04:15 How to train your service designer\n08:30 Stamp of approval\n12:00 Imposter syndrome\n14:30 The tension\n17:30 The framework\n22:45 Best practices\n28:45 Roadblocks\n32:00 Lessons learned\n36:00 Closing thoughts\n\n--- [ CIRCLE ] -\u2014\n\nJoin our community of in-house service design professionals at the Circle.\n\nhttps://www.servicedesignshow.com/circle/