Exploring design systems for services / Dan Mall / Episode #116

Published: Dec. 24, 2020, 7 a.m.

Have you heard about design systems? It's a catchy concept that's been getting quite some attention lately from our friends at the digital UX community. And I think we as a service design community can get a lot of value out of it as well!\n\nHere's my simple understanding of a design system...\n\nThe main idea is that a design system provides you with a standardised set of components and patterns. This standardised set allows you to deliver results more efficiently and with more consistency.\n\nIn an online environment a component might be a button and a pattern might be the steps in the ordering process. \n\nNow I hear you thinking... I don't work with buttons and checkout flows. So how can I as a service designer benefit from a design system? \n\nThat exactly the question I had as well! \n\nFortunately, good friend of the Show and design systems ninja, Dan Mall was willing to come on and lay it all out for us.\n\n--- [ GUIDE ] -\u2014\n\n00:00 Welcome to episode 116\n02:05 Who is Dan\n03:45 Getting started with design systems\n07:30 The use case for design systems\n11:00 Where does a design system live\n14:30 Design systems for services\n18:30 Where to start\n26:30 Patterns and components\n31:15 Finding the right balance\n33:45 Design sytems are culture\n36:30 Systems as word\n39:00 Who's job is it\n41:30 Reasons why design systems don't get adopted\n44:30 How to sell a design system\n47:00 It's an ongoing journey\n49:00 Recommended resources\n50:50 Final thoughts\n\n--- [ LINKS ] ---\n\n* https://www.linkedin.com/in/danmall/\n* https://superfriendlydesign.systems/\n* https://superfriendlydesign.systems/classes/make-design-systems-people-want-to-use/\n* https://bigmedium.com/ideas/boring-design-systems.html\n* https://shop.smashingmagazine.com/products/design-systems-by-alla-kholmatova\n* https://abookapart.com/products/expressive-design-systems\n* Thinking in Systems: A Primer - https://amzn.to/2WITxgx\n\n--- [ ENJOYED THE SHOW ] ---\n\nTake a look at some of the other episodes.\nhttps://go.servicedesignshow.com/spotify\n\n--- [ YOUTUBE ] ---\n\nEvery episode of the Service Design Show is also available as via the official YouTube channel.\nhttps://go.servicedesignshow.com/youtube\n\n--- [ FREE COURSE ] ---\n\nHOW TO EXPLAIN SERVICE DESIGN\nLearn what it takes to get your clients, colleagues, managers, CEOs and even grandmas as excited about service design as you are!\nhttps://servicedesignshow.com/free-course