GSX Daily: Does Authenticity Outweigh Technical Knowledge During a Crisis?
Is it time to listen to respond or listen to learn? It depends on the situation, says Sylvia Long-Tolbert, PhD, founder of Know More Marketing and a speaker at the GSX Game Changer panel on navigating global mistrust. In this bonus GSX Daily episode of the SM Highlights podcast, sponsored by South Dakota, learn how to practice and leverage soft skills to drive more effective and impactful crisis preparation, response, and recovery by connecting authentically with internal and external stakeholders. \n\nResources\nLearn more about this episode\u2019s sponsor, the South Dakota Governor\u2019s Office of Economic Development: https://www.freedomworkshere.com/ \nInterested in the GSX Game Changer sessions? See the lineup here: https://www.gsx.org/game-changer/ \nHow does reputation management intersect with security? Check out Security Management\u2019s dive into this topic from February 2023: https://www.asisonline.org/security-management-magazine/articles/2023/02/reputation-security/ \nMore interested in crisis leadership and communication? Try Security Management\u2019s coverage here: https://www.asisonline.org/security-management-magazine/management/2023/leading-through-crisis--change/ \nWant to learn more about GSX? Visit our site here: https://www.gsx.org/