GSX+ Daily: Anger Is a Letter Short of Danger

Published: Sept. 21, 2020, 11:25 a.m.

Hospitals are stressful places, especially when children\u2019s health is involved. De-escalation techniques can help security personnel reduce tension and achieve a \u201czero incidents\u201d environment, says Jim Sawyer, director of security for Seattle Children\u2019s Hospital. In today\u2019s GSX+ Daily podcast, Sawyer shares some key tips for calming confrontations across industries. Learn more at https://www.gsx.org/.