146 | Earn Customer Loyalty and Advocacy, Lisa Leahy
In this episode of the Same Side Selling podcast, Lisa Leahy and I discuss the importance of customer loyalty and satisfaction, how to avoid dangerous mistakes when it comes to advocacy, and the four ways to build a lasting relationship with your customer.\n\nListen to this episode and discover:\n\n> Why clients need to be engaged every step of the way.\n> The importance of asking the right questions of your customer.\n> What being on the same page looks like for both the client and the seller.\n> Why you need to be setting timeframes and clear expectations.\n> How to increase your referrals.\n> The four most effective ways to gain customer trust and loyalty.\nAnd so much more\u2026