135 Joey Coleman | Creating Remarkable Customer Experiences
On today\u2019s edition of the Grow My Revenue podcast, I speak with Joey Coleman.\xa0 Joey is an expert on customer experience as well as helping organizations keep their best customers through enhancing their experience.\xa0 He is also author of a new book,\xa0Never Lose A Customer Again. Joey and I talk about the greatest misconception when it comes to losing customers, different things you can do in social media and in person to create that lasting experience for customers, and the specific things you can do to earn referrals and drive repeat business.