Joe Ingram explains Questions are they good or bad?

Published: Sept. 16, 2021, 9:51 p.m.

Closed questions

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Useful for: warming up group discussions, getting a quick answer

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Open questions

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Useful for: critical or creative discussion, finding out more information about a person or subject

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Probing questions

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Useful for: seeing the bigger picture, encouraging a reluctant speaker to tell you more information, and avoiding misunderstandings

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Leading questions

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Useful for: building positive discussions, closing a sale, steering a conversation towards an outcome that serves your interest

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Loaded questions

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Useful for: discovering facts about someone who would otherwise be reluctant to offer up the information

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Funnel questions

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As with a funnel, these questions begin broadly before narrowing to a specific point \u2014 or vice versa.

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Recall and process questions

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Useful for: encouraging critical thought and in-depth evaluation of a subject in tests, interviews or discussions

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Rhetorical questions

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Useful for: persuading people, building engagement

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A word on tone