Learn about a common mistake some retailers make when it comes to labor and staffing of their brick-and-mortar stores. When sales are down, it is tempting to cut back on staffing because it's an easy way to reduce expenses. But wait! That is a slippery slope: the more you reduce staffing, the less attention customers receive, the less compelling their experience, the less inclined they are to buy, the more you reduce your sales.
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