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The story of the Spanish Commander, Henan Cortez, in the year 1519 contains a dramatic event that sent a very clear message to his men. They were given no choice but to embrace change.

Change is hard, and we humans are pre-programmed to avoid it whenever possible. So when making a change in any business organization, there are some important steps that will help you succeed.

Thank you for listening! Be sure to visit our website at www.retaillevelup.com    

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