#51 Inside the Walgreens mobile experience
How do companies design smooth mobile experiences? Most retailers keep this question top of mind, and Walgreens is no different. The retailer has optimized its mobile experience for customers including Boomers, which comprise over 20 percent of Walgreens\u2019 app users. In this episode, hear from Walgreens\u2019 \u201cmobile guy,\u201d Senior Product Manager Benjamin Weiss, on how the company integrates its services into one app that eases friction in not just the shopping experience, but customers\u2019 quality of life.