278. Leading transformation at 130-year-old Conns HomePlus with CEO Chandra Holt
Chandra Holt, CEO of Conn's HomePlus, has learned the retail ropes from the inside, with an impressive resume that includes powerhouse retailers like Walgreens, Target, Sam\u2019s Club and most recently, Walmart, where she led Walmart.com.
In this episode, Holt shares the new and innovative things happening at Conn\u2019s HomePlus, including expanding the \u201cstore-within-a-store\u201d concept, leaning into their strengths with key partnerships and bringing back layaway for customer financing.\xa0
Listen to hear Holt\u2019s vision for unified commerce, Conn\u2019s HomePlus\u2019 journey to bring the store, ecommerce and all other touchpoints into a cohesive experience for the customer, and career insights Holt has learned as she\u2019s risen through the ranks of retail.
Learn more at retailgetsreal.com.