#127 Data privacy and the customer experience

Published: July 15, 2019, 10 a.m.

As retailers seek to build personalized and engaging customer experiences, they\u2019re collecting more consumer data. PwC\u2019s US Cybersecurity and Privacy Leader Sean Joyce joins the show to discuss how retailers must practice transparency around data collection and protect consumer data to build trust with consumers in the age of experiential retail.


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