Podcasts Business Remarkable Results Radio Podcast Todays Class: Adaptive Learning Technology [RR 879]

Todays Class: Adaptive Learning Technology [RR 879]

Published: Aug. 29, 2023, 5:15 a.m.

\n\n

Our panel discusses the benefits of "Today's Class" software, a key training tool for technicians and service advisors in the automotive industry. David Boyes, President of "Today's Class" explains that Today's Class uses adaptive learning technology to make training sessions accessible and tailored to the strengths and weaknesses of each team member. The episode highlights the importance of continuous training and its impact on team building and knowledge retention in the industry.

\n\n\n\nDavid Boyes, President of \u2018Today\u2019s Class"\xa0 An online learning organization that has been supporting the automotive industry for more than 20 years.\n\nRich Young, Charlie & Rays, Essex, MD\n\nWeston and Tenise Chapman, Black Hills Tire, Rapid City, SD\n\nMatt Fanslow, lead diagnostician and shop manager, Riverside Automotive, Red Wing, MN. Matt\u2019s previous episodes\xa0HERE\n\nMatt Fanslow Podcast: Diagnosing the Aftermarket A to Z\n

Show Notes

\n\n
    \n \t
  • Watch Full Video Episode
    • \n \t
  • The concept of training resume (00:01:00) Discussion on the importance of recording training attendance and assessments for technicians and shop owners.
    • \n \t
  • Leveraging technology for adaptive learning (00:03:42)\xa0Explanation of how adaptive learning technology is used to deliver training sessions that adjust to the strengths and weaknesses of the team.
    • \n \t
  • Impact of daily learning sessions and quizzes (00:06:11) Testimonials about how the daily learning sessions and quizzes have improved communication and knowledge retention among technicians.
    • \n \t
  • Training and Team Building (00:08:11)\xa0Discussion on the importance of training and how it leads to team building and improved knowledge levels in the shop.
    • \n \t
  • Motivation and Engagement (00:09:38)\xa0Exploration of how the use of technology and gamification techniques can motivate technicians and service advisors to engage in training.
    • \n \t
  • Adaptive Learning Engine (00:12:24)\xa0Explanation of the adaptive engine used in the training platform, which assesses individual knowledge levels and focuses on areas of weakness for personalized learning.
    • \n \t
  • The importance of training and knowledge reinforcement (00:16:07)\xa0Discussion on the training system that includes content, tasks, and observations, and how it helps reinforce knowledge over time.
    • \n \t
  • Using Today's Class for technician training (00:16:44)\xa0Examples of technicians at different levels using Today's Class for training, with a focus on electrical repairs.
    • \n \t
  • Benefits and challenges of implementing Today's Class (00:18:04)\xa0Discussion on the reactions and experiences of employees when implementing Today's Class in an automotive shop.
    • \n \t
  • The importance of grooming and teaching youth in the industry (00:24:23)\xa0Discussion on the need to bring in and develop young talent in the automotive industry.
    • \n \t
  • The need for effective systems to train and progress technicians (00:24:38)\xa0Exploration of the lack of good systems to take technicians from a low level to mastery, and the importance of continuous improvement.
    • \n \t
  • The challenge of retention rate in traditional training methods (00:26:13)\xa0Discussion on the low retention rate in conventional training