Technician Round Table - Part 9 OUTSPOKEN on Training - Heipp - Landry - Fanslow [RR 528]

Published: April 17, 2020, 4:15 a.m.

Matt Fanslow is the diagnostic tech/shop manager at Riverside Automotive in Red Wing, MN. His primary responsibilities are to diagnose driveability and electrical/electronic issues, and perform most all programming, coding, initializing, adaptions, etc. Basically, if it needs to be figured out or has wires, it goes to Matt. He’s been a tech since 1996. Matt is also a subject matter expert for ASE and has instructed at Vision Hi-Tech Training and Expo. Matt has participated on 18 ASE technical committees for the ASE Practice Test, A6, A7, A8, and L1 tests. He’s also done case studies for Standard Motor Products. Fanslow’s goal is to do everything in his power to improve the overall level of professionalism within the automotive and light truck repair trade and also raise the level of its public image. Hear Matt in these Remarkable Results Radio Episodes https://remarkableresults.biz/?s=%22matt+fanslow%22 (HERE). Bob Heipp works for Mobile Auto Solutions, LLC as lead tech and Technician Manager in the Chicago metropolitan area and northwest Indiana. Having accepted a job that required passing an IM240 emission class, he was introduced to new alternatives for diagnostic testing. This spurred a quest for learning. Bob believes his desire to learn is what opened doors to meeting technicians around the world. Hoping to help so others could have the same opportunities, he partnered with ASA-IL and initiated the CAN Conference after one of his favorite conferences (the Linder Conference) was no longer being presented. He considers these experiences have led him to the opportunity to work for Mobile Auto Solutions. Bob is also a dedicated Vision High Tech Training and Expo attendees. Hear Bob in his own interview and the roundtables https://remarkableresults.biz/?s=bob+heipp (HERE). Peter Landry is an ASE L1 Master Automotive Technician from Brookfield, WI. Peter has a strong automotive background in electronics, network, and driveability diagnostics. His prowess for fixing problem vehicles and passion for staying up on emerging technologies led him from Landry’s Mobile Diagnostics, a mobile diagnostics and module programming business servicing the Milwaukee Metro area to working for Mobile Auto Solutions Hear Peter’s interviews https://remarkableresults.biz/?s=peter+landry (HERE). Key Talking Points: What does it take to be a top technician The diagnostician is put, sometimes on a pedestal and classified as ‘elite’ We cannot forget the value in the R & R technicians.They are important and have different skill sets than a diagnostician Diagnostician needs the R & R technician to complete many of the jobs that they diagnose. Bob: Some classes are not good.Some of the best trainers need to be paid a decent wage Bigger classes and quality of the material either isn’t good or not enough time to cover The higher you get in your ability the less training is there for youThe higher you get the more you see where there is wrong information out there. “It must be true”. Must verify Peter:Wrong does not mean inaccurate Some of our best trainers are not compensated enough A lot of work required to become a great trainer   Best way to learn is hands-onThe more senses you use the better for retention B and C techs are very valuable to a shop. They generate a tone of work and revenue Identify what type of learner you are:Can you recall where to go for the information Note-taking   Reading white papers Do it How can the training help me and how can I apply it? Training manuals need to be easy to read Take good notes because some information is not included until you write it down Hands-on training is tough to doFacility, logistics, vehicles, helper Localizing National Training Some are natural at what they doThe Chess analogy How far can you go You can hit your limit, live within it. Keep striving Networking can be a big advantage Introduce yourself at a...