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Thanks to our Partner, NAPA TRACS and AutoFix Auto Shop Coaching\n\nIndustry shop owners discuss the challenges and strategies of opening and managing a second location. They explore the motivations behind opening additional shops, touching on wealth building, seeking new challenges, and planning for retirement. Carl Hutchinson emphasizes the importance of providing a growth path and career opportunities to attract and train the next generation of industry professionals. The conversation highlights the complexities of scaling a business and the need for strong leadership, financial planning, and a commitment to developing talent within the industry.\n\nCarl Hutchinson,\xa0Complete Automotive, 2 locations, Springfield, MO. Listen to Carl\u2019s previous episodes HERE\n\nKim Auernheimer,\xa0CS Automotive, 2 locations, TN. Listen to Kim\u2019s Episodes\xa0HERE.\n\nJim Fleischman,\xa0Automotive Alley, 2 locations, Arcade and Marilla, NY. Listen to Jim\u2019s previous episodes HERE.\n

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• Watch Full Video Episode
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• Behind the Scenes: New Shop Retrofit/Remodel with Carl Hutchinson [CC 097]: https://remarkableresults.biz/remarkable-results-radio-podcast/cc097/
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• Store two considerations (00:01:01)\xa0Discussion on the importance and reasons for opening a second store, including financing and marketing efforts.
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• Finding the second location (00:02:52)\xa0Panelists share their experiences in finding and choosing the location for their second store.
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• Preparation and challenges (00:09:33)\xa0Challenges and preparations for operating a second location, including policies, procedures, and staffing.
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• Systemizing and structuring (00:12:29)\xa0The importance of systemizing and structuring operations for a second location, as well as the challenges and preparations involved.
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• Transition and training (00:15:14)\xa0Discussion on transitioning and training staff for a new location, including the use of a shop management system.
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• Reflection and passion (00:17:32)\xa0Reflecting on the passion and effort required to start and grow a business, including the challenges of expanding to multiple locations.
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• Store Number Two Challenges (00:17:56)\xa0Challenges of opening a second store, losing customers, ordering parts, and managing separate entities.
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• Inventory and Supplies (00:20:14)\xa0Challenges in stocking inventory and supplies for a new store, unexpected expenses, and the importance of thorough planning.
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• Financing and Cash Flow (00:24:43) Discussion on financing options, including seller financing, bank loans, and personal investment, and the impact of COVID-19.
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• People Problems and Leadership (00:29:17)\xa0Dealing with turnover, hiring challenges, and the importance of finding the right people for leadership roles.
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• Grooming and Growing Store Two (00:32:45)\xa0Balancing time and effort between store two and store one, empowering vice presidents, and the changing role of the company president.
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• Building an MSO...