BROADCASTS.com

\n\n\n\n\nDid you know most shops only utilize 20-30% of their bay capacity? Let's explore the concept of effective bay rate and the potential benefits of monitoring and analyzing bay usage. What is the potential revenue that can be realized by addressing these inefficiencies?\n\nOur panel highlights the importance of focusing on bay efficiency rather than just technician efficiency and the need for shops to adopt lean six sigma principles to maximize productivity.\n\n\nChris Cloutier is co-owner of\xa0Golden Rule Auto Care\xa0in Dallas Texas and CEO of\xa0Autoflow. Chris\u2019s previous episodes\xa0HERE\n\nBrandon Crusha, Training Manager,\xa0AutoFlow.\n\nCraig O\u2019Neill, VP of Training,\xa0AutoFlow. Listen to Craig\u2019s previous episodes\xa0HERE\xa0\n\nShow Notes:\n\n\n\n\n\n\n

\n \t
• Watch Full Video HERE
\n \t
• Effective Bay Rate and Bay Productivity (00:00:22)\xa0Discussion on the importance of effective bay rate and the use of cameras and AI to improve bay productivity and efficiency.
\n \t
• Realizing Potential Revenue through Operational Efficiency (00:08:14)\xa0The discussion focuses on how the use of cameras and technology can reveal potential revenue that is not being realized and the fear some shop owners have in facing this reality.
\n \t
• The potential of improving bay efficiency (00:10:14)\xa0Discussion on the importance of managing bay efficiency and how to become more productive and efficient with limited bays.
\n \t
• The role of technology in tracking vehicles in the bay (00:11:17)\xa0Exploration of how a tool can provide visibility into which cars are being worked on in each bay, highlighting wasted time.
\n \t
• Challenges with diagnosing and tracking diagnostic time (00:13:11)\xa0Discussion on the inefficiencies and lack of process in diagnosing and tracking diagnostic time, leading to wasted hours and $0 tickets.
\n \t
• The Shop Manager's Data Needs (00:19:40)\xa0Discussion on the importance of data for shop managers and foremen, including workflow software, bay capacity, tire sales, and profitability of ADAS services.
\n \t
• The Expensive Alignment Bay (00:20:30)\xa0Exploration of the alignment bay as the most expensive bay in the shop and the need for better utilization of alignment racks.
\n \t
• Using Technology Efficiently (00:23:26)\xa0Discussion on the benefits of using technology in the shop, including efficiency, identifying supply chain issues, and improving communication between technicians and service writers.
\n \t
• Thirsty for New (00:27:53)\xa0The importance of being open-minded and continuously learning in order to improve operations and stay ahead in the industry.
\n \t
• The Trouble with Potential (00:27:27)\xa0The concept of potential losses and the need to measure and track them in order to make improvements and increase profitability.
\n \t
• The team's experience in the industry (00:35:15)\xa0Discussion about the team's experience as former shop owners and the value it brings to developing software.
\n \t
• The long incubation period (00:37:02)\xa0Conversation about the six to seven years it took to develop the software, including false starts and multiple versions.
\n \t
• Challenges in shop efficiency...