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https://youtu.be/q2sdnZ9ASfE The Panel: John Eppstein is the owner of John’s Automotive Care in San Diego, CA. He is the incoming ASCCA President. One thing he credits for his success is making his customer his main focus. John was honored as the 2016 NAPA ASE Technician of the year. Hear John in our one on one interview in episode https://remarkableresults.biz/town-hall-academy/a146/e119/ (119), https://remarkableresults.biz/town-hall-academy/a146/e200/ (200 )and Academy https://remarkableresults.biz/town-hall-academy/a146/a003/ (003 )on the Top Qualities of a Service Advisor. Look for John’s other episodes https://remarkableresults.biz/town-hall-academy/a146/?s=john+eppstein (HERE). Carolyn Coquillette of Luscious Garage, San Francisco, CA chairs the ASCCA Connected Cars Committee, serves on the ASCCA Board of Directors and is active in her local San Francisco chapter. She’s also the Founder and CEO of Shop-Ware. Look for Carolyn’s other episodes https://remarkableresults.biz/?s=%22Carolyn+Coquillette%22 (HERE). Dave Kusa is the owner of AutoTrend Diagnostics in Campbell, CA. Dave is very active in Chapter 42 and currently serves as a board member and chapter representative. He has also helped several new shops become ASCCA members. Dave advocates with local legislators on behalf of small businesses and their employees. He contributes to TeamTalk and is a huge resource for members. He was ASCCA’s past president. Look for Dave’s other episodes https://remarkableresults.biz/?s=%22Dave+Kusa%22 (HERE). Rory Balmer of Twin Peaks Auto Service in Twin Peaks is a past ASCCA Chapter 14 President and a past ASCCA Membership Committee Chair. He is the incoming ASCCA Vice-President. Rory is working full-time at his business. He attends De Vry University, where he is completing a BA degree in technical management. He will be attending Washington State University, entering into the Executive MBA program. ASCCA Past President Mary Kemnitz says Rory is “One of the most effective committee members I have ever had the pleasure to work with. He has won the “One Member Can Campaign” twice. He has had a significant impact on the growth and energy within Chapter 14. Look for Rorry’s other episodes https://remarkableresults.biz/?s=%22Rorry+Balmer%22 (HERE). Key Talking Points: California Mandate to sell only new cars being Electric Vehicles in 2035 We have plenty of time to be trained, learn the technology and change your business plan. Electric Vehicles (EV’s) take longer to break. EV Repair Orders ( R/O’s) will be higher. The industry will transition as EVs become a larger part of the car parc. Electric fleets will be able to let vehicles rest and recharge. ADAS and Autonomous Vehicles along with EVs are important trends that every shop owner and future shop owners need to pay attention to you EV repair could be more modular. Hybrids are a great place to start to embrace the future EVs A recommendation is to buy a used Gen 2 Prius (2004 - 2009 ). Add it to your loaner fleet, learn all about it, get to training and put up your shingle that you repair the Toyota Prius. You should learn about battery, the inverter and motor. Get inside of it with your scan tool. Let it be your trainer vehicle. You’ll need service information and OE scan tools. Keeping the channels open for parts and tooling. ASCCA is fighting for that Education for our entire staff with a continual education commitment on all new technology.We need to work with our colleges and high schools to move way from carburetors and into electric drive trains and ADAS We will lose the smart bright young people to other industries if we don’t start to introduce all-new technology into our educational system.  Every manufacturer is pushing Electric Vehicles. Volkswagen is pushing toward an all model Electric Vehicle commitment. VW is the largest vehicle...