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\n\nHow can different personality types impact leadership and success in business?\n\nMurray Voth discusses the importance of understanding personality types in business. He introduces a new acronym, CASE, which stands for Controller, Analyzer, Socializer, and Entrepreneur. The conversation also covers the role of human motivation, clear expectations and accountability in managing employees, and the importance of giving space to your partner in a marriage and how it applies to business relationships. Find out how you can create a harmonious and productive team dynamic, where individuals can play to their strengths and contribute effectively to the business.\n\nMurray Voth,\xa0RPM Training.\xa0Listen to Murray\u2019s previous episodes\xa0HERE\n\n\nShow Notes\n\n\n\n

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• Watch Full Video
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• CASE: Controller, Analyzer, Socializer, Entrepreneur
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• Defaulting to Personality Types Under Stress (00:08:42)\xa0Discussion on how individuals default to certain personality types under moments of stress, fear, and overwhelm.
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• Understanding and Utilizing Different Personality Types in Leadership (00:09:45)\xa0Exploring how different personality types, such as controllers, analyzers, socializers, and entrepreneurs, can contribute to effective leadership and business success.
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• Using the SOAR Acronym for Problem-Solving (00:16:19)\xa0Introduction of the SOAR acronym (Situation, Outcome, Action, Results) as a tool for problem-solving and decision-making in coaching and personal development.
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• The Outcome and Visualization (00:17:08)\xa0Discussing the importance of imagining the desired outcome and visualizing the qualities and skills of a potential service advisor.
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• Taking Actions (00:17:57)\xa0Exploring the necessary actions to achieve the desired outcome, such as creating an advertisement, conducting interviews, and ultimately hiring a service advisor.
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• Dopamine and Accountability (00:18:51)\xa0Highlighting the role of dopamine in motivating and rewarding oneself throughout the process, as well as redefining accountability as providing clear expectations and tools for employees.
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• The technician who is a serial or the visionary (00:25:22)\xa0Discusses the different types of technicians and how to effectively utilize their skills and strengths in a shop environment.
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• The analyzer technician who spends excessive time diagnosing (00:26:17)\xa0Explores the reasons behind why some technicians feel the need to overanalyze and prove themselves, and shares a personal story about an apprentice.
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• The importance of decision making and understanding personal strengths (00:30:46)\xa0Highlights the impact of decision making on business and personal life, and emphasizes the importance of making decisions based on strengths rather than getting stuck in analysis paralysis.
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• The Growth Mindset vs Fixed Mindset (00:35:20) The concept of growth mindset vs fixed mindset and how it affects learning and personal development.
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• Fear of Regret (00:37:43) The fear of regret and how it holds people back from making decisions and taking risks.
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• The Check Engine Lights of Your Business (00:41:46)\xa0Teaching business owners to diagnose their business using KPI technology and scanning tools.
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• Learning How to Learn (00:42:31)\xa0Beta testing the idea of using personality assessments to understand team dynamics and improve business performance.
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• Playing to Strengths in the Shop (00:43:36)\xa0Positioning team members based on their strengths, such as