Ep 92: Employee Experience
During the research process for my book, Exceptional Talent, it became clear that the importance of the concept of Employee Experience was growing rapidly. To talk us through the reasons behind this and to break down the key elements of the employee experience, I\u2019m delighted to welcome eminent futurist and best selling author Jacob Morgan to the show. Jacob has recently written a new book called \u201cThe Employee Experience Advantage\u201d which is based on detailed research into over 250 global employers. In the interview we discuss: \xa0\xa0 \xa0\u2022\xa0\xa0 \xa0The three systems that make up Employee Experience \xa0\xa0 \xa0\u2022\xa0\xa0 \xa0Corporate culture as the \u201cside effects\u201d of working for a particular organization \xa0\xa0 \xa0\u2022\xa0\xa0 \xa0The four attributes of physical space \xa0\xa0 \xa0\u2022\xa0\xa0 \xa0Tools to get the job done \xa0\xa0 \xa0\u2022\xa0\xa0 \xa0The ROI of having a great Employee Experience \xa0\xa0 \xa0\u2022\xa0\xa0 \xa0The future of HR Jacob also give us some examples of employers who are doing great work shaping their Employee Experience and the trends we can expect to see in the coming few years Subscribe to this podcast in iTunes