Ep 546: Transforming Frontline Hiring

Published: Aug. 31, 2023, 7:16 p.m.

Frontline hiring continues to be highly challenging with ongoing labor shortages in many countries. The business impact of understaffing is both significant and quantifiable, meaning hiring speed is a critical lever for business value and competing effectively in a competitive talent market.\n\nSo, how can employers speed up their processes while offering a great candidate experience and improving retention?\n\nMy guest this week is Joshua Secrest, VP of Client Advocacy at Paradox. During his time as a Global TA leader for McDonald's, Josh used technology to reduce frontline hiring times from 21 days to 3 days. He is continuing to help employers automate recruiting and innovate with AI at Paradox, and he has many valuable insights to share.\n\nIn the interview, we discuss:\n\nThe current challenges in frontline hiring\n\nBusiness impacts of understaffing\n\nHaving the ear of the C-Suite\n\nThe critical importance of speed and moving fast at every stage of the process\n\nTurnoever and retention\n\nThe power of automation\n\nThe role of AI and the role of humans\n\nDelivering an excellent candidate and hiring manager experience\n\nThe importance of simple, intuitive interfaces\n\nSpeed of adoption in recruiting automation and advice to TA leaders\n\nPlugging generative AI into conversational AI\n\nWhat does talent acquisition look like in five years?\n\n\nListen to this podcast on Apple Podcasts.