Ep 523: Overcoming Remote Challenges
Elon Musk, David Soloman, and Sam Altman are three CEOs who have recently publicly spoken out against remote and hybrid work. Problems with communication, productivity, skills transfer, and culture are some of the most common issues cited but does dragging people back to the office really make these things better? The advantages of hybrid and remote work are considerable, and there are undoubtedly other ways of addressing their challenges than ordering a mandatory return to the office.\n\nMy guest this week is Jen Fong, VP of People at Customer.io. Customer.io is a fully remote business with employees in 30 countries, and Jen offers some great insights on embracing the advantages of remote while dealing with its challenges.\n\nIn the interview, we discuss:\n\nCurrent talent market challenges\n\nWhy remote work is so vital to Customer io\n\nInnovation and global talent pools\n\nAutonomy and trust\n\nDealing with the challenges of remote work\n\nHow do you build community and connection?\n\nThe importance of tools\n\nBeing intentional about meeting in person\n\nCreating opportunities for people to connect socially\n\nBuilding a people-first culture that aligns with company goals\n\nEnsuring you have the right skills for the future with strategic workforce planning\n\nAttracting diverse skillsets\n\nThe impact of AI on skills development and recruiting\n\n\nListen to this podcast on Apple Podcasts.