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One thing that really annoys me is when commentators, consultants or vendors offer advice to talent acquisition teams that doesn't recognise just how complex organisational hiring dynamics can be. Change is constant, but driving effective change in a complex organisation that radically improves talent acquisition is incredibly challenging.\n\nMy guest this week is Jenny Cotie Kangas, Director, Digital Experience Talent Acquisition at Regis Corporation. Jenny has an incredible story to tell about the power of adopting a beginner's mindset to use technology to transform talent acquisition in a highly complex company.\xa0\n\nIn the interview, we discuss:\n\nThe talent acquisition challenges in a franchised organisation\n\nA beginner's mindset\n\nCalibrating talent acquisition as business critical\n\nDelivering intentionality to the candidate\n\nIdentifying a recruiting technology partner\n\nDesigning the candidate experience\n\nOffering consistency and flexibility in the recruiting process where one size fits all doesn't work\n\nModular technology\n\nThe results so far and the next stages\n\nAdvice to talent acquisition leaders\n\nWhat does the future of recruiting look like?\n\nListen to this episode in Apple Podcasts.