Ep 342: Trust & Accountability
Trust at work has been in the news a lot recently. Whether it's Zoom fatigue caused by too many pointless meetings, employers using software to spy on employees in their own homes or forced returns to the office, it is clear that our new world of work still doesn't sit comfortably with some employers.\n\nSo how should we be thinking about trust at work now, and does rethinking our whole approach to accountability hold some of the answers on how we move forward?\n\nMy guest this week is Carolyn Taylor, a global thought leader on corporate culture change. Carolyn has written a brilliant new book called Accountability@Work, which offers some very practical advice on building a scalable system of accountability that will help everyone who leads a team.\n\nIn the interview, we discuss:\n\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0Why culture really matters during the pandemic\n\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0Types of trust: reliability, motivation and capability\n\xa0\xa0\xa0\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0Empowerment and equality\n\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0What is accountability\n\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0Being counted on\n\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0Mitigating risk\n\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0Outcomes and learning experiences\n\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0Inclusion and hybrid working\n\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0Our relationship with technology\n\n\xa0\xa0\xa0\u25aa\xa0\xa0\xa0Predictions on the future of work\n\n\nListen to this podcast in Apple Podcasts.