Published: July 29, 2019, 10 a.m.
Key Takeaways:\xa0
- The benefits of voice aren\u2019t only for consumers. You can benefit a ton from having a voice strategy because you\u2019ll be able to get real-time insights on what questions your consumers are asking and not asking about your brand.\xa0
- Enterprise organizations are using voice to provide training assistance for employees enabling them to ask Alexa questions about a recent training.\xa0
- The future of voice will likely take into account voice inflection and connected device information which could enable it to provide you an even more personalized experience.
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