030: World Wide Technology | Its Time to Invest in Your Loyalty Program

Published: June 3, 2019, 10 a.m.

Key Takeaways:

  1. Don\u2019t select technology without fully understanding what you\u2019re trying to accomplish in the customer experience.
  2. Loyalty programs are key to differentiating your brand now and in the future. Brand with loyalty programs that are highly-personalized to customers will dominate. \xa0
  3. Brands that are able to move quickly and iterate will have a major advantage over the rest.

Full Shownotes:\xa0