Published: June 3, 2019, 10 a.m.
Key Takeaways:
- Don\u2019t select technology without fully understanding what you\u2019re trying to accomplish in the customer experience.
- Loyalty programs are key to differentiating your brand now and in the future. Brand with loyalty programs that are highly-personalized to customers will dominate. \xa0
- Brands that are able to move quickly and iterate will have a major advantage over the rest.
Full Shownotes:\xa0