REI In Your Car 90: Why Is it So Important to Get Someone to Answer Your Seller Calls Live?

Published: Sept. 22, 2016, 10 a.m.

I\u2019m back from Spain, and with international travel so fresh on my mind, I\u2019m giving out some great tips on how to survive traveling internationally. Just in case you might need them someday.

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But the main point of this episode is to answer a question from one of my podcast listeners\u2026

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The question has to do with how incoming calls should be answered in your business. You hear me talk a lot about having seller calls answered live, and I go into detail as to why this is so important.

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Finding a competent and reliable VA to answer calls is also a goal to strive for. But that won\u2019t happen overnight. Your VA might be from the Philippines (as mine is), or might be local, which works great as well. And you\u2019ll have to train them. Until that time, you can use a live call center.

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The key is to do what your competition is not doing \u2013 answering calls with a live person.

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