In this episode, Doug Grills, owner of AutoStream Care Care Center with multiple locations across Maryland, talks about vetting, hiring and training technicians. Today, he's going to share his processes from:\nCreating goal posters with his team to cast a vision\nWhy 1-on-1 meetings matter in retaining technicians\nThe need for good communication\nWhy training inspires technicians to stay\nHow his shop vets potential new hires\nThe advantage of providing benefits and incentives\nHe'll also provide advice for small shops on how to make the right first hires.\n\xa0\nSponsored by Ford Motorcraft