Developing Rock Star Service Advisors | Jeremy ONeal
In this episode, Jeremy O'Neal, owner of Freedom Auto Repair and president of Advisor Fix, discusses a service advisor's role in the shop and how the best advisors perform.\xa0\nHe discusses:\nHis definition of a service advisor\nHow and why he started Advisor Fix\nThe characteristics and qualifications of a solid service advisor\nWhat owners should look for in a service advisor\nHow advisors can grow through training\nWhy shop owners should invest in front-of-house training