For Credit Unions, An Innovation Mantra: Easy Is The New Loyalty

Published: May 11, 2020, 8:19 p.m.

Scott Young, PSCU\u2019s vice president of Innovation, credit unions (CUs) tells PYMNTS that for those CUs seeking to cement customer loyalty through tech-driven innovation, there\u2019s one mantra to keep top of mind: \u201cEasy is the new loyalty.\u201d