Jim and Alan talk in detail about the Valley of Anguish and how to survive it. \xa0 All large projects (ERP implementations, software re-writes, data center moves) start out with heady expectations and hardy enthusiasm. \xa0 Inevitably, as your teams start tackling the stickier issues they\xa0slide down into the Valley of Anguish -- all willing to abandon the project and go back to doing things the old way. \xa0 As operating partners, we've had tons of experience in the valley -- and can help you and your teams survive and thrive -- and come out the other end of the project with smiles on their faces. \xa0 Also, we talk about Alan's really bad hat.