Salesforce.com Part III -- The dreaded implementation plan
The third segment\xa0in our four-part series on Salesforce.com for the middle market. \xa0In this episode Jim and Kamela talk about the implementation process. \xa0 Which department should be tackled first? Choosing your implementation partner and selecting your project team. \xa0Implementing prototypes and incremental builds, mapping out business processes and migrating data into the new system.