Episode 199: Increase Productivity and Profitability by using the Tools of Modern Pool Professionals
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Episode Summary:\\xa0
Today, we bring together Skimmer\\u2019s marketing head Kevin Embree, Riptide Pool Vacuum System\\u2019s co-founders David Sargent and Matt Lopez, Primate Pool Tools\\u2019 co-founder Joe DiAnna Jr, and Piranha Pool Products\\u2019 owner Eric Resh.\\xa0
We discuss the newly co-branded Tools of Modern Pool Professionals which brings all of our guests together through their innovative technologies in the world of swimming pools. Determined to modernize the industry, Kevin had the idea to have a discussion between himself and these other company leaders to discover whether there was customer company value overlap between them and how their respective products have been game-changing.\\xa0
Today\\u2019s conversation revolves around the keys to constant innovation in the pool industry and the limitations of the (still widely accepted) substandard pen-and-paper system. Our guests also share how they have been raising customer awareness to get their products in more hands, and how adopting modern tools inevitably attracts high-quality labor, increases productivity, and profitability.\\xa0
Topics Discussed:\\xa0
- 01:19 - How the Modern Tools idea came about\\xa0
- 04:40 - Why these products are game-changers\\xa0
- 15:29 - The keys to innovation\\xa0
- 20:36 - Raising customer awareness\\xa0
- 28:03 - A new way to look at \\u201ccompetition\\u201d\\xa0
- 35:08 - Becoming a customer-service oriented company