Episode 161: Revolutionizing Pool Service Through Partnership with Augusto, Eddie, and Hal of NPP (National Pool Partners)
Episode Summary:\xa0
Today we do a deep dive into the recently established National Pool Partners. Officially launched in January 2021, the multi-regional pool service company has changed the game by partnering with local businesses to provide them the scale and resources of a national enterprise to better serve their customers, teammates, and partners.\xa0
In this conversation, we sit down with National Pool Partner CEO Augusto\xa0Titarelli, VP of Operational Excellence Eddie Skehan, and President of Texas Hal\xa0Denbar. All three of our guests are founding partners of the company.\xa0
Even with over 10,000 accounts under its belt already, NPP strives to maintain a kind of relationship with its partners typically only formed between local businesses and local customers. It does just this through its heavy involvement with the business of local brands and doing everything it can to nurture direct relationships with customers, elevate the standard of living of its employees, and support the front line.\xa0
Listen in as Augusto, Eddie, and Hal explain how their paths crossed\u2014leading to the groundbreaking consolidation of pool companies in the form of NPP\u2014and where they plan to take the brand from here on out.\xa0
Topics Discussed:\xa0
- 01:05\xa0- Augusto's intro and NPP\u2019s origin story\xa0
- 06:56\xa0- Eddie\u2019s partnership with NPP\xa0
- 12:47\xa0- NPP\u2019s approach to acquiring local companies\xa0
- 14:18\xa0- Systemic process for listening to employees\xa0
- 18:05\xa0- Bringing Patriot Pools into the NPP fold\xa0